Outreach Specialist
Contact Interested Prospects
About SunPeach Solar
SunPeach Solar is a leading solar energy provider based in Atlanta, Georgia, committed to delivering clean, affordable solar and energy solutions to homeowners and businesses. We help clients achieve energy independence, reduce their carbon footprint, and save on utility costs through custom-designed solar systems and service excellence
Role Summary
As an Outreach Specialist, you will be on the front lines of our mission—engaging with prospects who have shown prior interest in going solar. Your role is to educate, qualify, and schedule consultations by initiating conversations over the phone and digital channels. This is a remote position focused on warm outreach to inbound leads, event signups, and marketing-generated contacts.
Key Responsibilities
Lead Engagement
Reach out to warm leads via phone, SMS, or email
Educate homeowners about the benefits of solar and answer basic questions
Qualify leads based on ownership, energy usage, roof suitability, and financial readiness
Schedule consultations with our licensed solar advisors
CRM & Follow-Up
Log all communications, contact attempts, and notes in CRM systems
Manage follow-ups with leads who requested callbacks or additional info
Track lead status and ensure smooth handoff to solar consultants
Collaboration & Feedback
Coordinate with marketing and sales teams to optimize outreach strategies
Report recurring questions, objections, or feedback to help refine messaging
Participate in team meetings, training sessions, and performance reviews
Qualifications
Required
Strong communication skills and phone presence
Comfortable speaking with homeowners and educating them on solar
Basic technical or financial literacy to understand solar value propositions
Reliable computer and internet connection
Self-motivated and organized with good time management
Preferred
Experience in sales, appointment setting, or call-based outreach
Familiarity with solar energy or home improvement industries
Proficiency in CRM tools (e.g., HubSpot, Salesforce, GoHighLevel)
Bilingual (especially Spanish/English) is a strong plus
Compensation & Benefits
Hourly pay or commission-based structure depending on experience
Bonus incentives for qualified appointments and high conversion rates
Remote flexibility with part-time or full-time availability
Training and long-term growth opportunities in the solar field
Potential to grow into a sales, coordination, or account executive role